Strategic Ideation | Concept

Development of masterplan, hospitality, & lifestyle concepts across every vertical including:

Masterplan visioning | Hospitality Concept Development (new hotel brand) | Hospitality Product Concept Development (F&B, Retail, Community Spaces, Wellness)

Masterplan Visioning

  • Concept narrative and premise

  • Area programme

  • Revenue Streams and Operational Considerations

  • Architecture/design direction and brief

  • Core offering / core pillars

  • Integration of key proposition across asset classes

  • Signature features / anchors

  • Guest experience mapping

  • Entertainment & engagement programming

  • Wellness and sustainability integration

  • Guest experience centre

  • Art and culture programme

  • Brand development

Hotel Concept Development

  • The Concept Framework

  • Premise and story / key differentiators

  • Models / Revenue streams

  • Area Programme / offering and amenities mix

  • Design / Visual Narrative – overarching mood, architectural style, facade, landscaping style, public spaces, rooms, F&B spaces, leisure & retail spaces Rooms & F&B Programme

  • Additional spaces and services

  • Service Culture

  • Uniform Direction / Art Programme

  • Brand and marketing strategy

  • Guest Profiles and Guest Experience Mapping

  • Key Stakeholder Profiles and outreach

  • CSR opportunities

  • Entertainment & engagement programming

  • Wellness and sustainability integration

Hospitality Product Concept Development

F&B, Retail, Community Spaces, Retail, Wellness

  • Concept narrative and premise

  • Area programme

  • Revenue Streams and Operational Considerations

  • Architecture/design direction and brief

  • Guest experience mapping

  • Entertainment & engagement programming

  • Wellness and sustainability integration

  • Culinary Direction & Menu Concept

  • Tabletops & OSE direction

  • Potential collaborations and Partner Identification

  • Adjecent spaces

  • service concept

  • uniform concept

  • Art Programme

  • Brand Development